If you decide that you no longer wish to continue with you free trial account you are able to close your account at any time. Heres how to close you account:
- Login as the key user of the account. The key user is the person who originally signed up for the free trial
- Click on billing icon. The is located bottom left of the screen:
- The billing menu will appear and you have the option to close your trial account:
Please note:
- Once a trial account is closed you are not able to re-start the trial. However, if you log back into your account you will be given the option to start a paid subscription or move to the "free" plan. Any data you created during the trial will be available
- You data will be kept for 6 months after you close your account. After this time, your data will be deleted and can not be recovered