Common Questions

How do I create a new user?
This short article describes how to a add a new user to your Intelligentcontract account. You must be an administrator to add new users. Adding a new user i...
Wed, 22 Sep, 2021 at 9:22 PM
I keep getting timed out
The intelligentcontract timeout session length is set within the Configuration section, the system default is 90 minutes. The session clock resets and s...
Fri, 7 Dec, 2018 at 10:11 AM
How do I Delete or Deactivate a User?
Sometimes a User no longer wants or needs to access Intelligentcontract.  If you are using a SSO to give your Users access then it can be a simple as...
Tue, 23 Jan, 2024 at 1:05 PM
Whats my Account status and active User levels?
You can find out the total amount of storage or the number of active Users you currently have within your intelligentcontract.com account as follows. Lo...
Tue, 23 Jan, 2024 at 1:12 PM
How Do I set up Departments So that Contracts Can be Allocated to Them
It is possible to set up your organisation Departments and then allocate contracts to one or more departments for searching and reporting purposes. The depa...
Wed, 22 Mar, 2017 at 12:31 PM
Whats your telephone number?
Our telephone number is +44 (0) 333 344 3905. This is a local rate call from within the UK. We are available Monday to Friday 9am - 5.30pm (except UK Public...
Thu, 9 Mar, 2017 at 1:12 PM
When's my next renewal date?
You can find out your next renewal date within your intelligentcontract.com account as follows. 1. Log in as the Key User of the account. You must be lo...
Wed, 29 Aug, 2018 at 3:47 PM
Opening Times for Live Chat and Telephone Support
For Our US Based Customers We currently operate our live chat and telephone support services Monday - Friday, 8am - 5:00pm (EST) excluding US Public Holida...
Mon, 16 Oct, 2023 at 5:28 PM
What are the minimum specifications for accessing the solution?
intelligentcontract is a web based application accessed via an internet browser on a desktop computer, tablet or phone. To have the best experience with in...
Thu, 1 Apr, 2021 at 12:42 PM
What is intelligentcontract?
Intelligentcontract is easy to use, innovative software that will help you manage your business contracts (both customer and supplier) by providing a centra...
Thu, 16 Mar, 2017 at 12:00 PM